Report delays: Due to an increase in order volume, please allow 36 to 72 hours for patient results to be ready. We know how important it is for you to get results back to your patient quickly and are working on incremental system improvements to get back to our 36-hour turnaround time.

Thank you for your patience and for choosing GeneSight. If you have questions related to your order, please contact Customer Service at 866.757.9204 or

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